Frequently Asked Questions

What modes of payment do you accept?

We accept credit/ debit card, cash-on-delivery, bank over-the-counter, non-bank over-the-counter and WeChatPay.

Here is a list of our bank and non-bank partners:

Over-the-Counter Bank Partners Over-the-Counter Non-Bank Partners
BDO China Bank M Lhuillier Smart
BPI UCPB Tambunting Pawnshop Ever Gotesco
PNB RCBC Cebuana Lhuillier SaveMore
Eastwest Bank Maybank Bayad Center SM Business Center
Metrobank Landbank LBC PNB Global Remit
UnionBank Security Bank ecPAY ExpressPay
Western Union ViaExpress
PayRemit Gaisano
Cignal Robinsons
Can I cancel my order?

Yes, you can cancel your order as long as it has not been shipped to your provided address. For order cancellations, please contact our customer support at support@cherrryroam.com.ph

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