I. How to Pair Your Device with your Mobile App

1. Download Cherry Roam mobile app from iOS App Store or Google Play Store
2. Create an account and log in.
3. Go to My Device and click Activate.
4. Scan the QR code of your device.
5. Reboot your device.

Where is the QR code?

For T1 Style owners: The QR code can be found at the back of your Cherry Roam T1 Style device.

For T2 Slim owners: Open your Cherry Roam T2 Slim and click Bind Now. A QR code will appear.

Once pairing is successful, you will find your device’s IMEI code on your Cherry Roam mobile app.

II. How to Top Up

via Credit Card

1. On your Cherry Roam mobile application, go to Data Store then select the Top Up box.
2. Choose your desired Voucher Card Load and proceed to payment.
3. The successful top up message will flash on your screen. Tap “confirm” and head back to home screen to see your loaded and updated wallet balance.

via Cherry Roam Voucher Card

1. On your Cherry Roam mobile application, go to Data Store then select the “Top Up”
2. Click “Voucher Card” and select the scan button on the right to scan the QR code of the voucher card or manually input the 18-digit code at the back of your voucher card.
3. The successful top up message will flash on your screen. Tap “confirm” and head back to home screen to see your loaded and updated wallet balance.